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Store Admin Manager
Job Description
Our client, a leading national retail group, is seeking experienced Store Admin Managers to oversee the financial and administrative operations of key, high-traffic retail outlets across the Pietermaritzburg and Durban and Surrounds. Each successful candidate will take responsibility for one key branch, and multiple positions are available across the region
Key Pietermaritzburg branches are located in retail malls in Midlands, Woodburn Square, Cascades, Howick on Main, Howick and The Avenues.
Durban and surrounds branches are located in Umhlanga, Durban Central, Scottburgh, Tongaat, Pinetown and Westville.
These roles are ideally suited to commercially minded professionals who thrive in a structured retail environment, ensuring operational accuracy, compliance, and profitability. To be considered, you must have at least 18 months of solid experience in the operational activities and behind-the-scenes administrative duties of a large, busy retail environment
You will be responsible for leading a team of 10-15 staff, guiding them to consistently adhere to all administrative processes and responsibilities, while supporting the achievement of sales targets across one or more of the following key product categories: food, beverages, pharmaceuticals, home care, or maintenance
The environment is fast-paced, dynamic, and performance-driven, providing an excellent platform for ambitious retail professionals to excel and advance their careers
Duties and Responsibilities:
Manage all store administration, reporting, and audit compliance
Oversee all cash office operations, including daily takings, banking, and float management in line with company procedures
Disseminate, collate, and report all relevant information between store and department managers in a manner that encourages strategic goal congruency
Monitor and reconcile transactions, ensuring accuracy, integrity, and compliance with internal controls
Manage cashier performance, service levels, and overtime control
Investigate and resolve discrepancies, tender variances, and run-end reports
Maintain full accountability for cash handling, collections, and POS integrity
Manage all goods receiving, credits, and returns in compliance with SOPs
Ensure transaction accuracy and integrity across all incoming and outgoing stock
Monitor and verify all inventory-related documentation and reconciliations
Monitor and report on stock, shrinkage, and goods in transit
Ensure accurate capturing and integrity of transactions in SAP
Assist with store budgeting, expense control, and profitability tracking
Drive adherence to internal controls and company SOPs
Manage and facilitate human resource processes, submissions, and documentation for the entire business unit in compliance with standard operating procedures
Take total ownership of the workforce management system within the business units
This includes but not limited to master data management and transactional management
Support the Store Manager with financial reporting and audit readiness
Ensure that the store provides an above expectation customer service experience
Minimum Requirements/Non-Negotiable:
Must be a South African Citizen
Matric (essential)
Valid driver’s license and own reliable transport
You will need to pass an MIE check, no criminal record and clear credit rating
Valid driver’s license and own reliable transport
Must have a minimum of 18-months experience in a retail administrative team lead role
Excellent numerical, analytical, and communication skills
Strong attention to detail and adherence to processes
In-depth understanding of the operational functions of a large retail environment, encompassing stock management, cost control, and reporting
Strong financial acumen with proven ability to manage budgets and operational costs
Excellent leadership skills, problem-solving, and communication skills
Flexibility to work retail hours and travel as required
Advantageous Skills & Experience:
Tertiary qualificationsin finance or retail management will be highly advantageous
Experience with Excel, SAP, Unisolv,SuccessFactors or similar retail systems is preferred
Remuneration and Benefits:
CTC package- candidates with strong and relevant experience will be offered a competitive, negotiable package to incentivise a move
Comprehensive benefits, including medical aid and provident fund contributions
Staff discounts and performance-based incentives