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About the job End Controller(External Applications Only)
Description:
Ensure relevant documentation for all transactions is checked and recorded when stock and / or fixed assets leave the Store or when Customers return stock.
Requirements:
Minimum Grade 12 and 1 (one) year work related experience or 2 (two) years’ work related experienceAbility to communicate in English and the dominant language spoken in the geographical area where the position is availableMust be literateMust have strong numeric skillsProven attention to detailMust be able to work under pressure Must be willing to work shifts, weekends and Public Holidays
Key Performance Area:
Ensure no goods leave Cashbuild stores without the relevant documentationCompleted correct and fullCorrect date, time, sequence, and signature on document has been capturedEnsure all Customer returns are correctly recorded in the End Controller book and authorisedEnsure back up employee available for area of responsibility with shift changes, lunch, and tea breaksSign the End Control keys IN / OUT dailyAll exit / entry doors must be closed if not in useTo ensure that loading and off-loading shutter doors are closed at all times where not in useReport all suspicious behaviour and vehicles which could pose a risk to Cashbuild and its Customers to ManagementConduct random searches on Employees when they leave the Store
Customer Service
Offer fast, friendly and efficient service to all Cashbuild Customers when checking in and out Customers goodsDirect Customers to relevant person who can assist him / her.
Ready for Business
Adhere to Ready for Business and Beyond my Control as per the CB Way
Values
Integrity
Complying with generally accepted standards in activities related to the position.
keeps promises.
creates realistic expectations.
is sincere.
handles sensitive information carefully.
shows awareness of values, indicates when boundaries are crossed.
Accuracy
Effectively handling detailed information and being consistently attentive to details.
Works in an orderly fashion.
Ensures that matters are handled in an orderly and accurate manner from start to finish.
Prevents mistakes.
Invests energy in checking his/her work for mistakes.
Client focus
Identifying and actively responding to clients’ wishes and needs.
Deals with clients in a friendly manner.
Shows involvement in the client’s problem.
Makes clients feel welcome.
Approaches the client’s question with a can-do mentality
Personal development
Being aware of one’s own strengths and weaknesses: consciously working on personal development.
Is focused on self-broadening and/or gaining more in-depth knowledge.
Follows relevant training programmes and/or looks for opportunities to gain experience.
Seeks and uses opportunities for personal development.
Asks for feedback in order to learn