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Job Purpose:
Assist and support the department wherever, by executing administrative and clerical obligations in a senior clerical capacity.
Minimum requirements:
NQF4 or Matric and Computer Literate
NQF5 or Cistomer Care Certificate
2 Years’ experience in a similar environment
Core Responsibilities:
Receive and capture consumer complaints on a management system
Ensure the integrity and effective administration of the department’s delivery processes
Update and circulate by-laws, tariffs, policies and relevant regulation through a filing system
Take accountability for delivery of contracted work output within agreed parameters of SOPs, quality standards and service targets
Plan and organise own work tasks and routine within area of work
Ensure that completed work adhere to governance and legislative requirements
Adhere to all Batho Pele principles
Continuously assess own performance, seek timely feedback on contracted outputs and request training where appropriate
Integrate new knowledge attained through formal and informal learning opportunities and apply in the execution of your role
Enquiries: Enquiries: Tel: 0860 54 3000
Note: The successful candidate who does not have the MFMA minimum competency requirements will be required to obtain them within 18 months of appointment, in terms of the National Treasury Requirement.
Applications will not be considered if the necessary copies of the required qualifications, identity documents, driver’s license (if applicable) and current professional registration (if applicable), are not attached to the application / CV. Candidates may be requested to submit proof of the NQF level applicable to the qualifications they have obtained.
Should candidates not be informed of the outcome of the application within six weeks of the closing date, it should be regarded as having been unsuccessful. The City of Ekurhuleni subscribes to the principles of the Employment Equity Act and reserves the right to appoint, not appoint or to appoint laterally