The Capital Hotels Apartments & Resorts
Waiter, Server, Barman, & Etc
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Butler
Description:
A Butler primarily serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel. He/She should be fully conversant with all services and facilities offered by the hotel and also about the local vicinity. Serves food courses and alcoholic beverages to guests, Also Provides a courteous, professional, efficient, flexible and personalized service at all times. Always well groomed, clean, pleasant and creating renowned memorable experiences for the guests.
Minimum Requirements:
- Matric
- 2 -3 Years Butler experience
- Cigar knowledge essential
- All round Beverage knowledge and pairing ability (Food and Beverage pairing)
- Hands on Problem Solving approach and the ability to remain calm under pressure
- Ability to work as part of a team, as well as independently
- Honest and trustworthy beyond approach
- Great attention to detail
- Presentable and well spoken
- Ability to delegate effectively
- Meticulous with paperwork and admin
- Must have graduated from the Butler academy
- Must have prior hotel experience – front office knowledge would be beneficial
- Must have experience in the food and beverage department
- Must be fully proficient in English
- An additional language will be helpful but not mandatory
- Must have leadership qualities
- Must be fully competent in using a PC – emails, word, excel etc.
- Must have a driver’s license
- Housekeeping and maintenance knowledge would be advantageous.
- Exceptional Guest Services etiquette
Please note that relocation costs will be for your own expense should your application be successful and you reside outside of the city where the Hotel is located.