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Role Summary
We are seeking a Magento / Adobe Commerce Platform Specialist to join our Technology practice, supporting complex Digital Commerce platforms in the Telecommunications domain, with a strong emphasis on Mobile contract and device sales and supporting Fixed Line Consumer offerings where required.
This role is suited to a technically strong Application Architect who understands commerce not just as an e‑commerce channel, but in the context of telco-specific product, pricing, and fulfilment complexity—including devices, plans, bundles, contracts, eligibility, and downstream system orchestration.
The successful candidate will design and govern Magento / Adobe Commerce solutions across headed and headless architectures, while ensuring resilience, performance, scalability, and long-term maintainability. Experience with Agentic AI—both for SDLC acceleration and as part of customer journeys—is increasingly important in this role.
Key Responsibilities
Platform Architecture & Solution Design
Act as an Application / Platform Architect for Adobe Commerce (Magento), owning end-to-end technical solution design across:
Stores, storefronts, and multi-website / multi-store structures
Product catalogues, pricing, promotions, eligibility, and contract-driven journeys
Design and govern commerce solutions for Mobile device and contract sales, including:
Device + plan combinations
Bundling and offers
Consumer-focused digital journeys
Architect solutions across both headed and headless commerce models, including:
API-first and composable architectures
Front-end decoupling where required
Magento & Adobe Commerce Expertise
Deep hands-on understanding of:
Magento Open Source and Adobe Commerce, including SaaS and Cloud capabilities
Core Magento architecture, data models, and extensibility patterns
Evaluate, select, and integrate:
Magento plugins and 3rd-party modules
External services such as CMS, search, payments, identity, and fulfilment
Govern the balance between:
Custom development vs off-the-shelf extensions
Long-term supportability, upgradeability, and technical debt management
Headless, Integration & Telco Context
Architect headless commerce solutions, integrating Magento with:
Modern front-end frameworks (e.g. React / Next.js or equivalent)
Telco backend systems such as BSS/CRM, Order Management, Payments, Identity, and Provisioning
Understand commerce solutioning in the context of:
High-volume Consumer transactions
Complex orchestration across downstream systems
Ensure integration patterns align with enterprise architecture and security standards
Agentic AI Enablement
Contribute to adoption of Agentic AI, including:
Using agentic approaches to accelerate the SDLC (design, development, testing, troubleshooting)
Architecting solutions that leverage agentic capabilities within customer journeys, such as:
Assisted buying and guided selling
Intelligent decisioning and orchestration
Operational and care interactions
Ensure agentic-enabled designs are secure, resilient, observable, and enterprise-ready
Non‑Functional Solutioning
Own critical non-functional concerns, including:
Performance engineering and scalability
High availability, fault tolerance, and resilience
Maintainability, monitoring, and operational readiness
Support production readiness, go‑lives, and early‑life support where required
Client & Delivery Collaboration
Operate confidently in a client-facing consulting environment, contributing to:
Solution definition and technical assurance
Architecture and design reviews
Collaborate closely with:
Product owners, UX, integration teams, and delivery leadership
Onshore and offshore engineering teams
Industry Experience
Telecommunications experience is highly beneficial, specifically:
Commerce solutions for Mobile device and contract sales
Consumer-focused digital channels
Exposure to Fixed Line Consumer commerce is advantageous
Qualification
Skills & Experience
Required
Strong, hands-on experience with Magento / Adobe Commerce in enterprise-scale environments
Proven experience operating as a Technical Lead or Application Architect
Solid understanding of:
Headed and headless commerce architectures
API- and integration-led solution design
Experience designing for:
Performance, resilience, and long-term maintainability
Practical exposure to Agentic AI concepts, particularly for:
SDLC acceleration
Intelligent, agent-enabled customer journeys
Preferred
Adobe Commerce SaaS / Cloud experience
Telco digital commerce background (Consumer-focused)
Consulting or large System Integrator experience
Cloud-native deployment and DevOps exposure