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Regional Manager Key Account
Operating Division:Transnet Property
Employee Group:Non Permanent (12 Months)
Department:Property Management
Location:Pretoria
Reporting To:Regional Head: Property Management
Grade:E
Reference:req5266
The closing date is on 16/07/2026. It is the responsibility of the applicant to ensure that HR has received the application before the closing date of the advertisement.
Position Purpose
Transnet Property is an Operating Division within Transnet, providing property services to other operating divisions as the custodian, and a centre of excellence within property management, and therefore needs to have an interface between entities. This role is intended to function in similar fashion to the Regional Manager: Portfolio Management in servicing internalclients by interfacing with other Support Service departments, e.g., Facilities Management, Finance Department, etc. The Regional Manager responsible for Key Accounts is a professional who combines their expertise in real estate, leasing, operations, and finance to oversee and optimize the performance of the regions’ internal key accounts/clients. The job entail building lasting relationships with major customers or ODs of Transnet Property with objective of retaining existing revenue and increase potential revenue. This would be achieved by providing excellent service to Transnet Property key customers, identifying new business opportunities from existing customers, etc. Attending all meetings that are necessary to provide support to the key customer. Should be able to manage multiple accounts without compromising service to any of them.
Position Outputs
Acting as the primary point of contact between the customer and internal teams
• Building sustainable relationship with key customer that generate maximum revenue for Transnet Property
• Ensure the resolution of any complaints coming from the customer, which could involve interaction with internal teams.
• Ensure thorough understanding of the key customers’ needs and requirements and thus ensuring customised solutions for them.
• While servicing the existing needs of the customers’ needs to constantly anticipate the changing and growing needs.
• Annual negotiations of SLA to ensure that the scope is adopted with new needs thus ensuring meeting of deadlines
• Compiling the required reports for the customer and for internal of Transnet property to ensure performance measurement of the account.
• Needs to ensure the customer is billed for services rendered in line with the SLA between entities.
Qualifications and Experience
Relevant Degree / Advanced Diploma
qualification (NQF 7)
Advantageous: Transnet leadership
development program
Min 6 years’ relevant experience in a
large enterprise of which at least 2
years at managerial level or specialist experience
Competencies
Strategy & Sustainability
• Innovation
• Strategy Implementation
• Strategy Communication
• Tactical Execution
Business Performance & Delivery
• Planning & Execution
• Customer focus
• Problem Solving
• Driving Performance
• Digital proficiency
• Business Acumen
• Managing Risk
• Data Management
• Business Branding
Personal Mastery
• Stress Management
• Self-awareness
• Learning Orientation
• Resilience
• Grit
• Personal Brand
• Self-Discipline
• Accountability
• Time Management
• Positive thinking
• Goal Setting
Managing Relationships
• Impact & Influence
• Collaboration
• Building Partnerships
• Communication and Engagement
• Embracing Diversity
• Networking
• Managing Conflict
Inspirational Leadership
• Managing Talent
• Shaping Culture
• Team Inspiration
• Building Effective Teams
• Managing Change
• Ethical Leadership
• Leadership Presence
• Living the Transnet Values
Corporate Governance, Risk & Compliance (GRC)
• Governance, risk and Compliance (GRC) Strategy
• Performance Culture Review
• Governance Structure and resourcing Standards
• Integrity and ethical conduct
• Safety Practices
• Risk Management
• GRC Assessment
• GRC Performance Strategies
• Monitoring and reporting
Equity Statement
Preference will be given to suitably qualified Applicants who are members of the designated groups in line with the Employment Equity Plan and Targets of the Organisation/Operating Division.
Disclaimer
If you have not heard from Transnet within 90 days, please consider your application as unsuccessful.
Transnet, its employees or representatives never ask for a fee from job seekers. Any such requests are fraudulent. Please report any suspicious activities in this regard to the Transnet anti-fraud line on 0800 003 056 or email reportit@ethicshelpdesk.com
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