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Description
Job Purpose
Responsible for ensuring the kitchen areas are clean, maintained and organised at all times according to Sun International’s operational excellence standards and procedural compliance.
Key Performance Areas
Cleaning (F&B Areas)
Ensure all food and beverage equipment is clean and in good working order;
Check all chemical levels and inventory for cleaning
Set up stations and ensure crockery and hollowware are stored correctly
Record any breakage.
Complete day-end dishwasher maintenance;
Clean all soiled equipment items;
Dispose of all broken items in the proper area;
Remove trash and waste;
Clean, sanitize and close workstations.
Understand and conduct all tasks in line with F&B standard operating procedures
Be aware of and comply with health, safety, hygiene and environmental regulations in the outlets
Use and store operating equipment in line with specifications and safety regulations
Resolve or report on any anomalies to the required standards
Customer Engagement
Connect with all guests by providing them with a warm welcome, greeting them with a friendly smile, acknowledging them, and ensuring respect at all times
Interact with guests and provide professional service standards and relevant solutions
Educate customers on business unit facilities, products and current promotions
Handle any customer complaints, requests and / or suggestions to resolution, escalating if necessary
Requirements
Education
Grade 12
Experience
Exposure to kitchen environment and facilities is an advantage
Work conditions and special requirements
Ability to work shifts that meet operational requirements
Physically able to move operating equipment
Have an open attitude to perform similar functions in alternative outlets due to operational requirements
Skills and Knowledge
OE usage and storage
Cleaning Techniques
Chemical Knowledge
Verbal Communication skills
Basic Computer Skills
Team Co-operation
Dealing with customers – coping with rudeness, preparation of food
Judgement through the senses viz aroma, taste, colour, texture
Using culinary and kitchen equipment
Following instructions
Checking – availability of materials; working to specification
Performing physical tasks – cleaning; tidying; cooking
Handle materials, dangerous and heavy items
Work Level
Junior
Job Type
Permanent
Salary
Market Related
EE Position
No
Location
Worcester