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Branch Manager, Operations, Road
Klerksdorp
If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.
Location: Klerksdorp
Job Posting Title: Branch Manager, Operations, Road
Time Type: Full Time
Main Purpose of The Role:
To manage the staff, resources and clients of the business. Aligning and executing the strategic deliverables of the branch aligned with the overall objectives of the organization. All resources within the branch need to be measured, optimally utilized to ensure optimal delivery of Service Catalogue to Clients.
The Branch Manager is responsible for the completeness of Revenue, for the financial performance, the Gross Profit profitability, delivery of the Service Catalogue as promised to clients, client retention, supporting growth and new business for the branch. Managing operational excellence and compliance within the branch.
Minimum Requirements:
Minimum of 5 years people management experience
Minimum of 5 years’ experience in the following areas
Operations management, particular logistics & warehousing & Projects
IR related issues
Customer relationship management
Transport management
Courier operations
3 years budgeting and financial controls experience
Own vehicle with a valid driver’s license
Ability to travel
Flexible to travel within South Africa as required
Comprehensive knowledge of the LRA and BCEA and hands-on experience in Industrial Relations (disciplinary enquiries)
Self-motivated and assertive
Good communication skills
Ability to manage and develop team skills and leadership
Ability to implement new projects with the project teams (crucial)
Electives:
Previous experience in operations and liaison with clients and branches
Proven track record in managing national projects
Computer packages:
Webcost/SAP
Qualifications:
Matric
Diploma or Degree in Transport, Logistics or Supply Chain, and/or Business Management/Administration
Duties and Responsibilities:
To manage the delivery of the organization’s objectives through communication, measurement and motivation of the staff
To interface with shared functions ensuring continues cooperation and interactions with these functions
To manage and deliver on our Service Catalogue to clients
To manage cost and productivity within the branch ensuring that efficiency and effectiveness is at the order of the day
To ensure compliance to internal and external controls and other KPI’s set at global and local level
To deliver on the bottom-line budget commitment to ensure that the business unit budget is met
To identify opportunities and risks within the business that may impact the business environment and ability to deliver to shareholder commitments
Managing people’s performance and growth to create a sustainable business environment
Adherence to deadlines and schedules
Managing and controlling resources and risk management
Administrative duties relevant to the position
Interacting with customers at all levels – in person and telephonically
Maintain and enforcing existing systems processes and controls with continuous improvement
Customer dissatisfaction process, analyse failures with regards to deliveries, client complaints, damages etc. to determine root cause and corrective actions
Actively managing daily operational performance to consistently achieve performance metric targets
Ensure all vehicles owned; leased; hired; rented or supplied from suppliers (including owner driver) must be fully road worthy and compliant to all locally legal legislation requirements
Responsible for implementation, support, monitoring, control and sustaining of all Quality, Safety, Health and Environmental (QSHE) Management Systems and requirements
To ensure that working processes are aligned to the approved quality management systems and all legal and commercial requirement. Standard to ensure client satisfaction
DSV – Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.
With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
Disclaimer: Due to the high volume of applications received, only shortlisted candidates will be contacted. Should an external candidate not hear from us within four (4) weeks following their application, they should consider their application unsuccessful. Strictly fair and non-discriminatory selection procedures will be followed. We use Affirmative Action (AA) measures in an endeavor to redress the disadvantages in employment experienced by designated groups. Where possible, preference will be given to candidates from the designated groups as defined in the Employment Equity Act and in line with DSV’s Employment Equity plans. DSV reserves the right to defer or close a vacancy at any time.
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Job area:
Managerial
Branch Manager, Operations, Road
Klerksdorp
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