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About the role
This is not your typical internship. You will play a hands-on role in driving brand visibility, executing campaigns, and engaging communities directly.
You’ll work closely with the Country Manager and marketing teams to help position Mukuru as a trusted brand within key communities.
What you’ll be doing
Drive on-the-ground activations
Plan and execute community-based campaigns and activation events
Represent Mukuru at events, campuses, markets, and community gatherings
Support customer onboarding during activations
Track campaign performance and identify new opportunities
Manage social media presence
Run and grow Mukuru Kenya’s social media platforms
Create and manage a monthly content calendar
Engage with customers through comments, messages, and community groups
Monitor growth, engagement, and performance metrics
Create engaging content
Design and produce social media content, videos, and campaign visuals
Capture real customer stories and community moments
Develop content for campaigns, promotions, and product education
Maintain a content library aligned to brand standards
Generate market insights
Track competitor activity and market trends
Gather customer feedback during activations
Share insights on target communities and opportunities
Support reporting on campaign effectiveness and performance
Collaborate with marketing teams
Coordinate with central marketing on campaigns and content
Align local activity with broader brand strategy
Share learnings and performance feedback regularly
What you need to succeed
Qualifications & experience
Diploma or degree in Marketing, Communications, or related field
Strong communication skills (English required; Swahili advantageous)
Active interest or presence on social media platforms
Basic design or content creation skills
What will make you stand out
Creative thinker with strong storytelling ability
Comfortable engaging people in community environments
Self-driven, organised, and adaptable
Passion for fintech, marketing, and community impact
What you’ll gain
This is a high-impact, hands-on internship where you’ll contribute directly to business growth.
Real experience in marketing campaigns and events
Ownership of live social media platforms
Exposure to fintech and customer acquisition strategies
Mentorship from experienced professionals
A portfolio of measurable, real-world results
RemunerationMonthly stipend of KES 25,000
I am sure you are reading this job description and meet majority of the criteria BUT you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited” Maybe you are just the future Mukurian we need!!
Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.
If you do not receive any response after two weeks, please consider your application unsuccessful.
NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S DIVERSITY AND INCLUSION PLANS