Customer Service, Call Centre & TelesalesNew

Skills Trainer – Cape Town

PedrosCape Town, Western Cape

Posted Applications close in 3 days

About the job

At Pedros, we are looking for an energetic and driven individual to join our Training team and play a key role in shaping the future of our restaurants. This role is ideal for someone with hands-on restaurant experience, strong leadership skills and a passion for coaching and mentoring teams to perform at their best. If you thrive in a fast-paced environment, enjoy working closely with people and are ready to make a lasting impact across our stores, this opportunity is for you. DUTIES AND RESPONSIBILITIES:Conduct training sessions on preparation of foods as per our Standard Operating ProceduresSupport, mentor, and upskill trainees and new employeesPromote efficiency and improve skills of employeesKeep attendance ,training records and registersMonitor employees performance and response to trainingConduct performance evaluations and identify areas of improvementProvide daily updates on training areas done daily in-storesWork within a team and drive the restaurant forwardAssist in New Store openings – supporting the teams through constant mentoring and coachingAssist the Training Department with Adhoc Training tasks and projects within PedrosDoing presentations to the target audience for all Pedros Training Modules and SOP’sREQUIREMENTS: Minimum of 2 years’ experience in the Restaurant and Fast Food Service or related industryMinimum of 1 year experience as a GrillerFront and back of house experienceGood verbal and written communication skillsOrganisational and time management skillsAttention to detailBe prepared to go the extra mileMust be computer literate with experience of Microsoft Office and must be able to write professional reports from time to timeMust have own mobile phoneMust be willing to travel

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