Waitron Tokai (Cape Town)

New Store Opening – Exciting Opportunity

Join the Pedros family as we open our brand-new store in Capetown. This is an exciting opportunity to be part of a dynamic launch team, grow your skills in a fast-paced environment, and contribute to building a strong store culture from day one. We are looking for passionate, energetic individuals who are ready to grow with our brand.

PurposeDeliver high-quality dine-in service and ensure a positive customer experience.Key ResponsibilitiesGreet and seat customers professionally.Present menus and explain specials.Take accurate food and beverage orders.Serve meals and beverages promptly.Check customer satisfaction during service.Clear and reset tables efficiently.Process payments when required.Manage customer complaints professionally.Maintain cleanliness in dining areas.Coordinate with kitchen and cashier teams.Competencies RequiredInterpersonal skillsCustomer focusCommunication skillsMultitasking abilityEmotional intelligenceService orientationConflict handling skillsProfessional presentationRequirementsPrevious hospitality experience preferred.Good verbal communication skills.Ability to work flexible shifts.