Customer Service, Call Centre & TelesalesNew

Junior Store Manager

PedrosBethlehem, Free State

Posted

About the job

DUTIES AND RESPONSIBILITIES:Overseeing overall operation of the restaurant/ take-awayEnsuring quality standards of food and PEDROS Standard Operating Procedures are maintainedOverseeing and managing stock control, purchasing and ordersDealing with customer complaints and maintaining customer service levels of the restaurant/ take-awayMaximising profitability and meeting sales and GP% targets, including motivating staffManaging staff including discipline and work rostersWork within a team and drive the restaurant/take-away forwardEnsuring compliance with health and safety regulationsREQUIREMENTS: Restaurant and Fast-Food Service experience. Minimum 1-year related experience in a Managerial role requiredMicros experience and knowledge – advantageousManagement skillsOrganizational skillsCustomer Service and good verbal communication skillsProblem-solving skills

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