Customer Service, Call Centre & TelesalesNew

Junior Manager Bronkhorstspruit

PedrosBronkhorstspruit, Gauteng

Posted

About the job

Purpose:

We are currently recruiting for our high-performing and busy Pedros store in Gauteng. This opportunity is ideal for motivated individuals who thrive in a fast-paced environment and are committed to delivering excellent service while supporting our continued growth and operational excellence.

DUTIES AND RESPONSIBILITIES:Overseeing overall operation of the restaurant/ take-awayEnsuring quality standards of food and PEDROS Standard Operating Procedures are maintainedOverseeing and managing stock control, purchasing and ordersDealing with customer complaints and maintaining customer service levels of the restaurant/ take-awayMaximising profitability and meeting sales and GP% targets, including motivating staffManaging staff including discipline and work rostersWork within a team and drive the restaurant/take-away forwardEnsuring compliance with health and safety regulationsREQUIREMENTS: Restaurant and Fast-Food Service experience. Minimum 1-year related experience requiredGAAP/ Micros experience and knowledge – advantageousManagement skillsOrganizational skillsCustomer Service and good verbal communication skillsProblem-solving skills

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