Area Manager – Cleaning

We are looking for a dedicated and experienced Area Manager to oversee the cleaning operations within a designated region. The Area Manager will be responsible for managing a team of cleaners, ensuring high standards of cleanliness and hygiene are maintained at all times, and meeting client expectations.

Qualifications:
Grade 12Minimum 5 Years’ experience in cleaning, Hygiene and Facilities Management is compulsory
Proven experience in a similar role, preferably in a commercial cleaning or facilities management settingStrong organizational and leadership skillsExcellent communication and interpersonal abilitiesKnowledge of cleaning techniques and best practicesAbility to work independently and handle multiple tasks simultaneouslyValid driver’s license and access to a reliable vehicle Competencies required:Problem solving & decision making, Customer Relationship Building, Communication, Team Leadership, Financial & Business acumen, Assertiveness; Negotiation; Analytical Thinking; Tolerance for Stress; Resilience.

Key areas of responsibility:
Manage a team of cleaners, including hiring, training, scheduling, and performance managementConduct regular inspections of facilities to ensure cleanliness standards are metDevelop and implement cleaning schedules and proceduresMaintain relationships with clients and address any concerns or issues in a timely mannerMonitor cleaning supplies and equipment inventory and make necessary ordersEnsure compliance with health and safety regulationsProvide regular reports to senior management on cleaning operations and performanceEmployee Management
Manage all subordinates in accordance with sector strategy, contract specification, and statutory regulationsEnsure that all subordinates adhere to working standards as per the respective service level agreement and Business StandardsEnsure that company image and reputation is upheld, and employees adhere to uniform regulationsArrange counselling and effect wellness campaigns within each siteMonitor and verify employee time schedules as per shift agreementsEmployees leave managementRegularly communicate changes and general information to all employees per site
Industrial Relations SupportMaintain discipline by using the company’s disciplinary code and procedure, as well as attending to grievances.Preparation of contingency plan for strikes and stay away.Appraising staff by way of verbal direction and performance appraisal for supervisory level and above.Adherence to company policy and procedureManage Union relationshipsRecruitmentEfficiently source temporary employees in accordance with labour legislation and internal process and policyEnsure that employee head count on site is in line with the agreed head count costingApproval process to be followed when hiring new staffTo ensure that staff members sign their engagement contract before they start work on siteTo ensure that all onboarding forms are submitted to payroll on timeSystems and ProcessEnsure that PRP hours are approved on timeAdhere to on time salary paymentsSite managementEnsure that correct resources and employees are transported to siteTo carry out regular inspectionsTo be responsible for the prompt attention to the communications book procedure.To attend certain regular meeting with clients, where minutes need to be taken.All problems to receive prompt actionUsage of the AM tool for each siteAudits and inspectionsSite inspections on regular basisMaintain overall client expenses on siteBusiness developmentWork with Contract managers to upsell clientsBuild and maintain client relationshipsHave an in-depth knowledge of business products and value propositionTraining & developmentFacilitate Annual training, on the job training, statutory training and learnershipsBe involved in talent Incubation initiatives
Health & SafetyHazard Identification and Risk Assessments are completedEquipment is in good working order.Uniforms are sufficient and in good condition.Personal Protective Equipment is supplied as per site and scope hazards identified.Toolbox talks are done with the relevant supervisor or contract managersCurrent Safety Data Sheets are available on chemicals used on site.Staff medicals where necessary are available.Waste Management Procedures.