Co-Ordinator, Belgravia, Cape Town (W)

We are currently recruiting for our high-performing and busy store in BELGRAVIA, Cape Town. This opportunity is ideal for motivated individuals who thrive in a fast-paced environment and are committed to delivering excellent service while supporting our continued growth and operational excellence.PurposeTo manage the flow of orders between the kitchen and the customer to ensure speed, accuracy, and quality.Key ResponsibilitiesGreet customers warmly and create a positive first impressionTake customer orders accurately (in person, drive-thru, or online pickups)Present food and drinks neatly, correctly, and on timeEnsure orders match receipts and special requestsMaintain cleanliness of the counter, dining area, and presentation stationsFollow food safety, hygiene, and company standards at all timesWork closely with kitchen staff to ensure smooth order flowResolve minor customer concerns politely and escalate when necessaryRestock items such as cups, lids, sauces, and napkins CompetenciesStrong communication and customer service skillsAccuracy and attention to detailAbility to work in a fast-paced environmentTime management and multitaskingTeamwork and cooperationBasic cash-handling and POS skillsProblem-solving and adaptabilityGood personal hygiene and professionalismRequirementsPrevious supervisory experience preferred.Strong leadership and organisational skills.Ability to work independently.