Customer Service, Call Centre & TelesalesNew

Co-Ordinator Tokai Cape Town

PedrosTokai, Western Cape

Posted

About the job

New Store Opening – Exciting Opportunity

Join the Pedros family as we open our brand-new store in Bloemfontein. This is an exciting opportunity to be part of a dynamic launch team, grow your skills in a fast-paced environment, and contribute to building a strong store culture from day one. We are looking for passionate, energetic individuals who are ready to grow with our brand.

PurposeManage shift operations and ensure service, quality, and productivity standards are consistently achieved.Key ResponsibilitiesGreet customers warmly and create a positive first impressionTake customer orders accurately (in person, drive-thru, or online pickups)Present food and drinks neatly, correctly, and on timeEnsure orders match receipts and special requestsMaintain cleanliness of the counter, dining area, and presentation stationsFollow food safety, hygiene, and company standards at all timesWork closely with kitchen staff to ensure smooth order flowResolve minor customer concerns politely and escalate when necessaryRestock items such as cups, lids, sauces, and napkins CompetenciesStrong communication and customer service skillsAccuracy and attention to detailAbility to work in a fast-paced environmentTime management and multitaskingTeamwork and cooperationBasic cash-handling and POS skillsProblem-solving and adaptabilityGood personal hygiene and professionalismRequirementsPrevious supervisory experience preferred.Strong leadership and organisational skills.Ability to work independently.

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