Franchise Restaurant Administrator

Job PurposeThe Franchise Restaurant Administrator is responsible for providing accurate and efficient financial and administrative support to the Franchise Partner and restaurant operations. The role ensures that debtors, creditors, payroll, banking, reconciliations and month-end reporting are completed accurately and timeously, while maintaining proper financial records and administrative controls.Key ResponsibilitiesFinance & AdministrationManage day-to-day debtors and creditors administration.Process supplier invoices, payments and maintain accurate creditor records.Monitor outstanding debtors and follow up on payments where required.Complete daily and monthly bank reconciliations.Capture and maintain accurate financial and administrative records.Assist with cash-up reconciliations and investigate discrepancies.Maintain organised filing and supporting documentation for all financial transactions.PayrollPrepare and process payroll information accurately and within required deadlines.Maintain employee payroll records, including new starters and terminations.Capture overtime, leave, deductions and other payroll-related information.Ensure payroll information is supported by accurate attendance and employee records.Assist with payroll queries from employees and management.Restaurant Systems & ReportingWork with MICROS and/or GAAP restaurant/POS systems.Extract and reconcile sales and transactional information from restaurant systems.Prepare weekly and monthly administrative and financial reports.Assist with month-end reporting and reconciliations.Identify discrepancies and escalate financial or administrative concerns to the Franchise Partner.Maintain accurate records to support financial reviews and audits.General AdministrationProvide general administrative support to the Franchise Partner and restaurant management team.Maintain employee, supplier and operational records.Ensure documentation is accurate, complete and filed appropriately.Assist with supplier queries and account reconciliations.Maintain confidentiality when working with employee, payroll and financial information.Minimum RequirementsMatric / Grade 12 essential.Relevant Finance, Bookkeeping or Administration qualification advantageous.Previous administration experience is essential, preferably within the restaurant, hospitality, retail or QSR industry.Practical experience with debtors and creditors.Experience with payroll administration.Experience completing bank reconciliations.Experience assisting with month-end reporting.Previous exposure to MICROS and/or GAAP is highly advantageous.Strong computer literacy, particularly Microsoft Excel, Word, Outlook and financial/administrative systems.Good understanding of basic bookkeeping and financial administration.Key Skills & CompetenciesStrong numerical and financial administration skills.High level of accuracy and attention to detail.Strong Excel and computer skills.Good organisational and time-management ability.Ability to work independently and meet strict deadlines.Ability to identify and investigate discrepancies.Strong record-keeping and administrative discipline.Trustworthy and able to handle confidential financial and employee information.Comfortable working within a fast-paced restaurant environment.