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The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while maintaining their dignity and integrity. Our staff are our everything!
WHY WORK FOR US?
Our staff love coming to work as they feel respected, appreciated, heard, successful and secure. Imagine a company where managers don’t manage managers, we are all simply doers.
Making decisions in regard to our best employees also comes fast, where we recognise talent and reward it quickly through promotions. We don’t need to or want to wait for approval. We recruit on experience but promote on values — the core of which is rigor, disciplined thought and disciplined
Description:
The Restaurant Manager takes full ownership of the restaurant outlet’s performance, driving revenue and profitability targets, guest experience and operational compliance (SOPs, hygiene, safety). This includes controlling labour, stock and expense costs, and leading, developing and training the restaurant team to deliver consistent, high-quality service.
Minimum Requirements:
Matric
Hospitality or Food Services Management Qualification
4-6+ years’ Food & Beverage operations experience, including at least 2-3 years as a Restaurant Manager or Assistant Outlet Manager
Proven customer service experience as a manager
Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and waitering staff
Familiarity with restaurant management software
Strong leadership, motivational and people skills
Acute financial management skills
Hands on Problem Solving approach and the ability to remain calm under pressure
Friendly, courteous and service-orientated
Ability to work as part of a team, as well as independently
Effective communication with members of staff as well as Guests of the Hotel
Honest and trustworthy beyond approach
Great attention to detail
Presentable/Professional appearance and well spoken
Team Player who leads by example
Proactive in approach
Interpersonal skills
Leadership skills
Please note that relocation costs will be for your own expense should your application be successful and you reside outside of the city where the Hotel is located.
Outlet / Restaurant Manager Ballito, KwaZulu-Natal, South Africa 4420 R20,000 to R23,000 per month Permanent – Full-time Posted 11 days ago Closing date: 01/12/2026 Job reference: CD1693573BalORM