Talent Pool: Researcher

Details

Closing Date2026/11/13

Reference NumberMMH260714-22

Job TitleTalent Pool: Researcher

Position TypePermanent

ClusterMomentum Health

Remote OpportunityNone of the time

Location – CountrySouth Africa

Location – ProvinceGauteng

Location – Town / CityCenturion

IntroductionThrough our client-facing brands Momentum Group, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members.

Role PurposeThe purpose of this role is to generate meaningful business insights and enable informed decision-making through the collection, analysis, interpretation and integration of data from multiple sources. The role identifies business challenges, trends, opportunities and risks, translating complex information into actionable recommendations that support the achievement of strategic and operational objectives. Working independently and collaboratively with stakeholders, the role drives data-informed outcomes that enhance business performance and customer value.

RequirementsQualification:

Degree in Business, Economics, Psychology, Sociology, Statistics, Mathematics, Marketing or a related discipline. (Essential)

Experience:

3-5 years’ experience in designing and executing primary and secondary research initiatives.
Experience with different research methods in a commercial setting. (Essential)
Experience identifying business challenges, trends, risks, and opportunities through data analysis.
Demonstrated ability to translate complex data into clear recommendations for business stakeholders.
Experience creating dashboards, reports, and visualisations to support decision-making.
Experience engaging with stakeholders across business functions to understand requirements and deliver data-driven solutions
Experience in Medical Aid, Health and Wellness or related industry (Essential)

Duties & Responsibilities
Design, execute and present research projects based on a variety of different methodologies, including traditional (qualitative and quantitative) and new research methodologies (neuromarketing).
Support the research team to provide actionable recommendations and key findings by conducting analysis using various data sources
Create reports and presentation deliverables to clients to ensure insights meet business requirements
Collect and analyse quantitative research data from surveys and other data sources
Conduct qualitative research including focus groups, in-depth interviews, and ethnographic observations with but not limited to
consumers, shoppers, industry experts, or anyone relevant to our research
Integrate data from multiple sources to create a narrative that drives action based on insights
Develop an understanding of the business, brands and offerings to ensure the effective delivery of Insights in line with the business’ strategic objectives.
Support the process of creating and enhancing value for consumers, clients and advisers by understanding client needs and behaviour

Competencies
Examining Information: Analyses and processes information asks probing questions strives to find solutions to problems.
Interpreting Data: Interprets data rationally by quantifying issues applies technology as a means to evaluating data evaluates information objectively.
Adopting Practical Approaches: Applies practical skills when investigating issues prefers to learn by doing is practically minded and applies common sense.
Exploring Possibilities: Is conceptual when developing ideas applies theories to problem solving prefers to learn by thinking and identifying underlying principles.
Articulating Information: Is articulate in giving presentations is eloquent and explains things well projects social confidence when articulating information.
Meeting Timescales: Is target focused and meets deadlines is punctual and keeps to schedule is reliable in finishing tasks.
Challenging Ideas: Prepared to disagree and question assumptions challenges ideas and established views comfortable arguing own perspective.
Documenting Facts: Writes fluently when documenting facts understands arguments logically focuses on finding facts.

Policy

We are committed to Employment Equity, diversity and inclusion when recruiting internally and externally. All appointments are made in alignment to our Employment Equity goals and we encourage people with disabilities to apply.