Waitron

The Main Purpose of the jobThe incumbent will be responsible for serving food and beverages to guests at venues or catering events.Education and Experience required:Minimum of 3-year experience as a banqueting waiter in catering environment is essentialMatric is essentialExperience in a Hotel environment will be an advantageStrong beverage knowledgeKnowledge, Skills and Competencies:Knowledge of and compliance with food safety standardsExcellent time management and the ability to prioritize tasksPositive attitude and teamwork skillsEffective communication, both written and verbalExtreme attention to detail and qualityAbility to follow verbal directions in a fast-paced and dynamic environmentAttentiveness and patience for customersExcellent presentation skillsStrong organizational and multitasking skills, with the ability to perform well in a fast-paced environmentKey areas of responsibility:Assist with the complete setup and breakdown of the banquet areaRelay food and beverage ordersMaintain a high level of cleanliness and awareness of sanitary practicesAnticipate guests’ needs and exceed customer service expectationsMaintain composure in a fast-paced environmentRelay important information about orders, allergies and special requests to the appropriate person.Respond urgently and appropriately to any concernsPresent in professional appearance and mannerismsCheck dishes and kitchenware for cleanliness and presentation and report any problems.Carry dirty plates, glasses, and silverware to kitchen for cleaningFollow all relevant health department regulationsProvide excellent customer service to guests Empact Group is committed to Employment Equity in line with legislation and will give first preference to candidates as per Equity requirements.By applying for a role within Empact Group (Proprietary) Limited, all Personal Information which you provide to the Company will be held and/ or stored securely for the purpose of recruitment. Your Personal Information will be stored electronically in a database. Where appropriate, some information may be retained in hard copy. In either event, storage will be secure and audited regularly regarding the safety and the security of the information in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPI”).