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JOB DESCRIPTION
BE PART OF THE WORLD’S LARGEST LOGISTICS COMPANY Deutsche Post DHL Group is the world’s leading logistics and mail company.We’re one of the world’s largest employers, operating in over 220 countries and territories. We’re Europe’s largest postal service, partner for eCommerce and pioneers in secure digital communication. We’re number one in contract logistics and international express delivery, and a leader in the forwarding business.Join us and you’ll be working for a global company that’s focused on service, quality, and sustainability, and using the power of global trade to connect people and improve lives.And not just for our customers, but for every member of our Group too. At DHL Supply Chain South Africa, we’re looking for…SupervisorJob Purpose:· To coordinate and provide support for and develop the operational team in running a safe and efficient operation, working within clear guidelines to help achieving and sustaining the operational standards and defined goals for your area of responsibility, by managing individual and team performance.Key ResponsibilitiesManage the operation. Drive and develop team culture. Delivery of Key Performance Indicators. Compliance with Statutory and Company Policies and Procedures. Ensure quality control. Manage change effectively. Ensure compliance to Standard Operating Procedures. Manage time and attendance. Update Kronos time and attendance system daily. Manage IR related matters and report to HR and Site Management. Active participation in stock counts (planning, preparation and physical counting of stock). Delivery of safe, secure and clean work environment for team members. Maximize accuracy, productivity and space utilization. Basic WMOS / PRIDE understanding to facilitate and ensure KPI’s are delivered. Translate, analyse and deliver customer needs through effective operations. Adherence to Health & Safety rules. Adhere to the units SHERQ rules and best practices Ensure daily and weekly workload planning and volume forecasting routines are accomplished. Always wear the company uniform with pride, ensuring that the uniform is clean and presentable Timeous and accurate completion of tasks Report any person’s behavior that may impact on the safety, quality or integrity of the stored product Ensure the product safety, quality and integrity are not compromised. Report any person’s behavior that may impact on the safety, quality or integrity of the stored product. Effective Leadership and Management of the operational and administrative teams Maintain appropriate information / reporting systems to monitor the depot performance on an ongoing basis. OMS – support and monitor / manage. Willingness and availability to work shifts and overtime due to operational requirements. Ensure that all work areas are kept neat and tidy Qualifications & ExperienceMatric / Grade12 Logistics / Warehouse Management / Supply Chain Management Diploma Computer literate Leadership skills Supervisory experience Literacy and Numeracy Good problem solver Attention to detail Ability to communicate effectively with team members and clients Ability to work within a rapidly changing environmentLogistics and warehouse experience WMOS 2017 experience and knowledge DPDHL Core Competencies & SkillsMaintains effective relationships with customersDevelops and delivers high quality / innovative products, services or solutionsFocuses on customer needs and gains their commitmentGains management / colleague support to meet customer needsEnsures strategies / plans are aligned and reflect other’s viewsDevelop strategies / plans aligned to broader organizational strategyCommunicates strategyEstablishes clear, challenging and achievable objectivesAligns resources and the organization within own area of responsibility to achieve objectivesRegularly reviews and communicates progress against objectives and adjusts as neededChampions continuous improvement and innovationInspires results and respect by empowerment, accountability recognition and rewards recognizing the contribution of othersProvides employees, colleagues and business partners with candid and regular feedbackProvides employees with development opportunitiesSupports employees with career opportunitiesInspires others to develop themselvesConveys a clear sense of personal goals and valuesActively seeks feedback to improve performanceDevelop new skills and modifies behaviors based on feedbackTakes personal responsibility for career and developmentLanguages· English – verbal and written.
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Warehouse Supervisor