Waitron

Empact GroupCape Town, Western CapePosted Applications close in 21 days
The Main Purpose of the roleThe Successful applicant will be responsible for the planning and operation of the front of house team, deal with inquiries or queries in a proactive and efficient manner and to deliver a consistent, first class, customer focused service to clients.
Education and Experience required:Matric is essentialRelevant tertiary qualification in hospitality, catering or hotel managementMinimum 2 Years’ experience in a similar supervisory positionExperience working with function or events is desirableMinimum 2 Years’ experience of progressive/kitchen management is compulsoryExperience with stock control, ordering and receivingHospital experience would be advantageous
Knowledge, Skills and Competencies:Computer literateKnowledge of South African Industry specific lawsKnowledge of the catering environment ranging from fine dining to restaurant diningSupervisory SkillsExceptional interpersonal skills both in person and by telephone, with high professionalism and excellent written and spoken EnglishGood communication skillsCustomer service skillsAbility to manage multiple projects and work assignmentsDevelop innovative ideas to deliver a first-class serviceKnowledge of special dietsKey areas of responsibility:Oversee smooth operation of kitchen productionMaintain consistency for all menu itemsAssist with monitoring inventory and communicating needs to the catering managerDaily planning and operation of the front of house teamDeal with enquiries or queries in a proactive and efficient mannerTo deliver a consistent, first class, customer focused service to clients.
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