Graden Route Mall Department Manager: Fashion, Beauty and Home

Join Woolworths as a Department Manager for Fashion, Beauty and Home at our Corporate Stores. This key role involves driving sales, managing stock integrity, and delivering exceptional customer service to maximize profitability. You will lead a dynamic team, coordinate promotions, manage replenishment, and ensure compliance with safety and legal standards. Your expertise in stock management, people leadership, and customer engagement will help create an outstanding shopping experience. Woolworths offers a vibrant work environment with career growth, a commitment to excellence, and a focus on innovation. If you have a matric, relevant managerial experience, and a driver’s license, this is your opportunity to grow with a trusted and customer-focused retail leader. Apply now and be part of a team that values people, quality, and continuous improvement.

Matric qualification required; relevant tertiary qualification advantageous
1-3 years of relevant managerial experience in retail or similar environment
Valid driver’s licence essential
Proficient in technology use and business intelligence tools
Strong leadership and people management skills
Excellent communication and customer service orientation
Knowledge of stock management and replenishment processes
Ability to ensure compliance with legal and safety regulations
Analytical thinking and problem-solving capabilities
Competent in planning, organising, and executing promotional activities

Drive sales growth and manage stock integrity to maximize profitability.
Lead and develop the team, ensuring effective people management and staff engagement.
Manage promotional activities according to merchandising principles and trading notes.
Ensure exceptional customer service and handle customer interactions and complaints efficiently.
Implement and monitor stock replenishment and inventory accuracy to maintain product availability.
Ensure compliance with legal, safety, and internal control standards, including Consumer Protection and Occupational Health and Safety Acts.
Analyse reports and business intelligence data to identify trends and drive continuous improvement.
Coordinate with planners, distribution centers, and other departments to optimize store operations.
Manage shrinkage and loss prevention processes, formulating and implementing corrective action plans.
Conduct regular floor walks and housekeeping to ensure adherence to store processes and standards.