Customer Service, Call Centre & TelesalesPermanentNew

DC Supervisor – Montague Gardens DC (Despatch)

CLICKS GROUPCape Town

Posted Applications close in 5 days

About the job

Introduction

An exciting opportunity as DC Supervisor (Despatch) has become available at New Clicks SA (Pty) Ltd. The role will be based in Montague Gardens DC and will report to the Departmental Manager.

Job description

Purpose and ObjectivesThe role will be responsible to effectively manage a team ensuring adherence to policies and processes and meeting of productivity targets, within a multi-disciplined environment.
Assist the DPM with the daily manpower planning Assist with the daily route planning. Check the stationery requirements on a weekly basis.Check that all the stores were delivered on time.Manage and ensure there are sufficient assets available to pick into.Assist with the managing of the asset cleaning process to ensure quality.Ensure damaged assets are removed from the operation and taken to the maintenance department for repairsAccept, control and handover returns from stores to the Returns DC Ensure the KPI boards are filled in daily-no exceptionsEnsure the dispatch floor is prepared for the next picking cycle before the picking process starts.Liaise with all relevant stake holders, transporter, picking, Admin, etc. to resolve any store queries and notify the store on the outcome as soon as possible.Resolve any housekeeping issues within the department, i.e. damaged fence, etc. Ensure that the Despatch Admin Clerk reconcile all paperwork on a daily basis. Ensure that there is debrief between you and transporter regarding the daily delivery trips.Assist with the management of the department’s daily expenses; i.e. transport, Labour, stationery, etc. Send the KPI’s to the DPM on a daily basis safety requirements, housekeeping standards and all other internal policies to ensure compliance

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