Training Manager – Centurion

PedrosNewlands East, KwaZulu-NatalPosted Applications close in 9 days
The Manager Trainer will be responsible for overseeing the Regional Training of allocated Pedros stores. The role involves training and coaching ensuring that the Standard Operating Procedures maintained. To optimize training efficiency, lead large-scale rollouts, and influence restaurant leadership to improve operational standard
DUTIES AND RESPONSIBILITIES:Conduct training sessions on preparation of foods as per our Standard Operating ProceduresSupport, mentor, and upskill trainees and new employeesPromote efficiency and improve skills of employeesKeep attendance and training records and registersMonitor employee performance and response to trainingConduct performance evaluations and identify areas of improvementProvide daily updates on training areas done daily in-storesWork within a team and drive the restaurant/take-away forwardAssist in New Store openings – supporting the teams through constant mentoring and coachingAssist the Training Department with Adhoc Training tasks and projects within PedrosDoing presentations to the target audience for all Pedros Training Modules and SOP’sTake charge of GP & GRV training/ trouble shooting for new & existing stores.Multi-store Training & leadership, Program design & Innovation, Practical Assessments, Mentorship, Coaching Peers, Training Newly Hired Managers/Internal Development Candidates, Sign Off Managers and Support new store openings
Requirements:Restaurant and Fast-Food Service experience. Minimum 3 -5 years related experience requiredGood verbal and written communication skillsOrganisational and time management skills Attention to detailBe prepared to go the extra mileMust be computer literate and must be able to write professional reports from time to timeMIcros and POS knowledge would be advantageousMust have own reliable vehicle & mobile phone
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